4Geeks at Outsource2LAC 2017

Hi folks! On this week we participated at Outsource2LAC event here in San Jose, Costa Rica. This event has become the most prominent Outsourcing and Offshoring forum. It’s all about business meetings, and 4Geeks was there!

4946 Business Meetings. 47 Conferences. 190 Speakers.

So, we connect with some companies in Mexico, Canada and USA to support them on their digital product creation and management.

See you at Outsource2LAC 2018 in Trinidad & Tobago.

 

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How to Automate the Compliance Audit of Customer Interactions Using 4Geeks AI Agents to Ensure Regulatory Standards

How to Automate the Compliance Audit of Customer Interactions Using 4Geeks AI Agents to Ensure Regulatory Standards

In highly regulated industries like finance, healthcare, and insurance, customer interactions are high-stakes environments. Every call, chat, and email holds potential liability. For years, compliance teams have relied on manual auditing—typically reviewing a random sample of 1-3% of interactions—to ensure agents adhere to regulatory scripts and data privacy

By Allan Porras