Product Update: Custom Tools with Run History & Expanded Knowledge Base Support
Building autonomous workflows often hits two major roadblocks: rigid integrations that cannot connect to internal systems, and knowledge bases that require tedious manual reformatting—all while lacking visibility into what happens when an agent takes action. Today, we are introducing two major upgrades to 4Geeks AI Agents: Custom Tools with Run History and expanded Knowledge Base file support for PDF, TXT, and CSV files. Together, these updates give your team complete transparency over agent executions and make training agents on existing business data faster and more flexible than ever.
What’s New?
With this release, 4Geeks AI Agents gives builders deeper control over how agents interact with external systems and ingest company information:
- Custom Tools with Run History: Create and connect custom tools tailored to your internal workflows—such as querying APIs, updating CRM records, or triggering automated tasks. Every tool execution is logged in a dedicated Run History, allowing you to inspect inputs, outputs, timestamps, and execution statuses at a glance.
- PDF, TXT, and CSV Knowledge Base Support: Upload your existing documentation directly into your agent’s knowledge base without manual conversion. Whether you are working with PDF manuals and reports, TXT policies and notes, or structured CSV catalogs and datasets, your agents can immediately index and reference the content.
Key Highlights
- End-to-End Execution Visibility: Troubleshoot faster and audit agent behavior with detailed run logs for every custom tool call.
- Zero-Friction Data Ingestion: Drag and drop PDF, TXT, and CSV files directly into your knowledge base to train agents in seconds.
- Tailored Workflow Automation: Extend your agents beyond built-in actions by connecting custom endpoints and business logic.
- Higher Response Accuracy: Ground your agents in both unstructured documents and structured tabular data for more reliable answers.
Best Practices & Recommendations
- Keep uploaded files clean and well-structured: Use clear section headings in PDF and TXT files, and include descriptive column headers in CSV files so 4Geeks AI Agents can retrieve context accurately.
- Scope custom tools to focused actions: Define clear, single-purpose tool descriptions and input parameters so your agent knows exactly when and how to trigger each integration.
- Review Run History during testing and scaling: Check your execution logs right after deploying a new tool to verify payload formatting, catch edge-case errors early, and optimize response times.
How to Get Started
- Open your workspace: Log in to your 4Geeks AI Agents dashboard and select an existing agent or create a new one.
- Upload your knowledge files: Navigate to the Knowledge Base tab and upload your PDF, TXT, or CSV files to ground your agent in your company data.
- Configure Custom Tools: Go to the Tools section to define custom API actions or workflow integrations your agent can run.
- Test and inspect Run History: Send a test prompt to trigger your tool, then open Run History to review inputs, outputs, and execution statuses in real time.
Ready to build smarter, more transparent workflows? Log in to your 4Geeks AI Agents dashboard today to connect your custom tools and upload your knowledge base files.
