Entrepreneur
consulting
For Software as a Service (SaaS) founders and product managers, "churn" is the ultimate adversary. While much attention is paid to voluntary churn—users leaving because they no longer find value—a silent killer often goes unnoticed: involuntary churn. This occurs when a customer intends to stay, but
consulting
The shift from "ownership" to "usership" is no longer just a trend; it is the dominant economic model of the decade. As we approach 2026, the global subscription economy is projected to reach a staggering market value of approximately $599 billion. From SaaS platforms and digital
consulting
For UK-based SaaS founders and CTOs, payment processing fees are more than just a line item—they are a direct hit to your Monthly Recurring Revenue (MRR). As you scale from a local startup to a global player, the complexity of fees (interchange, cross-border, foreign exchange) can erode your margins
consulting
The European recruitment landscape is undergoing a seismic shift. For decades, hiring managers relied heavily on university degrees and prestigious job titles as proxies for competence. However, as the pace of technological innovation accelerates—particularly in AI, cloud engineering, and SaaS development—these traditional signals are becoming less reliable. Today,
consulting
The subscription economy has entered a volatile new phase. Gone are the days when a "set it and forget it" mentality guaranteed a customer’s lifetime value (LTV). Today, SaaS businesses and digital platforms are facing a rising cohort of consumers known as "Serial Churners"—users
consulting
For US-based SaaS startups, the "one-size-fits-all" era of billing is over. Today’s market demands flexibility. Whether you are launching a freemium model, an enterprise-tier package, or a usage-based service, your billing infrastructure must be as agile as your product. Rigid payment systems can stifle growth, increase churn,
consulting
The Asian SaaS market is expanding rapidly, with digital hubs like Singapore, Japan, and India driving massive adoption of subscription-based services. However, for businesses operating in this region, customer acquisition is only half the battle. The true challenge to sustainable revenue is retention. In a market characterized by diverse payment
consulting
By 2026, the "grow at all costs" mantra of the early 2020s will have fully given way to a new era of efficient, sustainable growth. For SaaS founders and product leaders, this shift means that the billing engine is no longer just back-office infrastructure—it is a front-line
Engineering
In modern cloud-native environments, manual infrastructure management—colloquially known as "click-ops"—is an organizational liability. It is brittle, impossible to audit, prone to human error, and creates insidious configuration drift. For engineering leaders, the objective is clear: infrastructure must be managed with the same rigor, testability, and repeatability
Engineering
In modern industrial and software operations, the shift from reactive ("fix it when it breaks") and preventive ("fix it every $N$ hours") maintenance to predictive maintenance (PdM) represents a significant competitive advantage. PdM leverages data analysis and machine learning to detect anomalies in operation and predict
consulting
The subscription economy has evolved from a novelty into the dominant business model for the digital age. As we move through 2026, the landscape of recurring revenue is shifting once again. It is no longer enough to simply accept payments; businesses must cultivate ecosystems that prioritize retention, global accessibility, and
consulting
The European subscription economy is projected to reach new heights by 2026, driven by a shift toward "invisible payments," agentic commerce, and stricter regulatory frameworks like PSD3. For SaaS companies and digital platforms operating in the EU, the payment gateway is no longer just a utility—it is