Report: Chatbots for Customer Service

Report: Chatbots for Customer Service

Engineering
Allan Porras
Allan Porras Jan 28 2021 • 1 min read
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Learn how to assist your customers on multiple channels.

Artificial Intelligence (AI) is the engine behind every chatbot on Internet.

“By 2020, 50% of all searches will be by voice” Google.

There are some in which, perhaps Artificial Intelligence is absolutely necessary to survive, such as Customer Service.

In USA, users are very demanding, demand the product or service at the right time and place. In addition, they recognize perfectly when they are treated well and when they are offered exclusivity.

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